Who can use it?
All road users passing through Konkola Toll Plaza on the Chingola-Kasumbalesa road.
Why choose the E-Tag?
- Safer Funds: E-TAG Account is a prepaid system hence no need to carry large amounts of cash.
- Exclusive Use: E-TAG is linked to your vehicle license number plate, preventing it from being misused by others.
- Flexible Usage: Easily reassign your E-TAG to another vehicle if your assigned vehicle changes.
- Smarter Management: Manage multiple E-TAGs under a single account with ease.
- Faster Travel: No need for cash or card transactions. Enjoy lightning-fast toll gate access.
How does it work?
Once your E-TAG account is activated, a dedicated E-TAG (one per vehicle) will be installed on your vehicle. When your vehicle enters the toll lane, the system automatically detects the E-TAG and instantly lifts the boom gate, provided your account has sufficient funds.
What are the benefits of E-TAG?
- Safer Funds: E-TAG Account is a prepaid system hence no need to carry large amounts of cash.
- Exclusive Use: E-TAG is linked to your vehicle license number plate, preventing it from being misused by others.
- Flexible Usage: Easily reassign your E-TAG to another vehicle if your assigned vehicle changes.
- Smarter Management: Manage multiple E-TAGs under a single account with ease.
- Faster Travel: No need for cash or card transactions. Enjoy lightning-fast toll gate access.
Where can the E-TAG be used? (Applicable Route and Toll Plaza)
- Applicable route: Chingola-Kasumbalesa Route.
- Applicable toll plaza: Konkola Toll Plaza.
- Applicable toll lanes: The E-TAG can be used at all lanes at the toll plaza where it is activated.
- Activation: The E-TAG can be activated at Konkola Toll Plaza according to the user's request.
About E-Tag
- Sales Price: ZMW 400.00 per E-TAG. The ZMW 400.00 will be fully credited to your account balance for toll payments.
- Life Span: Typically lasts 3 to 4 years.
- E-Tag Faulty: If it becomes faulty, ages naturally, or the battery runs out, SUPER BLADE will replace the E-TAG gadget free of charge. If damaged due to negligence, replacement will be at your cost.
- E-Tag Linking: E-TAG is linked to your vehicle license number plate, preventing it from being misused by others.
- Single Tag for Multiple Vehicles: Each E-TAG is intended for one motor vehicle only. It must not be moved from one motor vehicle to another except if the motor vehicle is sold.
How do I open an account?
- Receive the application form from SUPER BLADE. Fill and submit the application form to SUPER BLADE.
- SUPER BLADE opens an account in your name.
- Top up the account via bank transfer.
- SUPER BLADE assigns the E-TAGs according to your plate numbers and delivers the assigned E-TAGs to your office for installation.
- SUPER BLADE activates the E-TAGs, and you can pass the toll plaza with the E-TAGs.
Payment Options
Currently you may top up your account via bank transfer.
Can the E-TAG user enjoy the discount?
- Bulk Discount
- LUD: For a road user who enjoys a Local User Discount at a specific toll plaza, the road user will continue to enjoy the same Local User Discount with E-TAG usage at that toll plaza.
- FUD: For a road user who enjoys a Frequent User Discount at a specific toll plaza, the road user will continue to enjoy the same Frequent User Discount with E-TAG usage at that toll plaza.
What functions does the User Portal have?
- Secure Information: Manage your personal or company details and password for privacy and safety of funds.
- Real-Time Balance: Check your current account balance anytime, anywhere at your convenience.
- Fast Recharge: Top up via bank transfer, upload proof of payment and funds will reflect within two hours.
- Smart Balance Alerts: Low balance notifications are sent automatically to your registered phone via SMS or email.
- Easy E-TAG Management: View E-TAG status, see which vehicle it is linked to, and change allocation with ease.
- One-Click Receipt: Instantly download toll receipts for easy reimbursement and record-keeping.
How do I top up my account and what is the payment posting time?
- Top up your account via bank transfer. Upon successful completion of the transfer, upload the proof of payment to your account.
- SUPER BLADE will review the uploaded proof of payment, and funds will reflect within two hours.
How will I know if my funds are low in my account?
Low balance notifications will be sent automatically to your registered phone via SMS or email.
How do I get the bill?
For reconciliation of E-TAG transactions at toll plazas, view detailed transactions at the User Portal and export the required transactions to Excel.
What happens to the tag if I sell my vehicle or buy a new one?
- If your motor vehicle is sold, physically remove the E-TAG from the sold vehicle and remove the E-TAG from your account through your technical interface to Super Blade's system.
- To allocate your E-TAG to a new vehicle, contact SUPER BLADE for assistance.
Customer Service Channel (Email, Phone, Toll Plaza, Service Center)
- Email Address: e-tag@tkc.co.zm
- Phone Number: +260975574738
- Operations Centre: Plot 13, Lunsenfwa Road, Kalundu, Lusaka
- Chingola-Kasumbalesa Route: Konkola Toll Plaza