Safer Funds
E-TAG account is a prepaid system, hence no need to carry a large amount of cash.
WHAT IS E-TAG SOLUTION?
E-Tag is an electronic identification device installed on the windscreen and used for collection of highway toll charge, operated and supported by Superblade.
Exclusive Use
E-TAG is linked to your vehicle licence number plate, preventing it from being misused by others.
Fast Travel
No need for cash or card transactions. Enjoy lightning-fast toll gate access.
Smart Management
View E-TAG status, see which vehicle it is linked to, and change allocation with ease.
Real-Time Balance
Check your current account balance anytime, anywhere at your convenience.
One-Click Receipts
Instantly download toll receipts for easy reimbursement and record-keeping.
Road User Portal for
E-Tag Management
Revolutionary automated payment system for tolls. Experience the future of transportation payments in Zambia.
WHERE E-TAGS CAN BE USED?
Locate the toll plazas that accept E-Tag Solution to get ready to start your digital journey.
E-Tag Support
Our E-Tag team is ready to assist with account setup, portal access and operational guidance.
Telephone+260 772237086 / +260 975574738
Emaile-tag@tkc.co.zm
Operation CentrePlot 13, Lunsenfwa Road, Kalundu, Lusaka
Frequently Asked Questions
Guidance from the official E-Tag FAQ.
Who can use it?
All road users passing through Konkola Toll Plaza on the Chingola-Kasumbalesa road.
Why choose the E-Tag?
- Safer Funds: E-TAG Account is a prepaid system hence no need to carry large amounts of cash.
- Exclusive Use: E-TAG is linked to your vehicle license number plate, preventing it from being misused by others.
- Flexible Usage: Easily reassign your E-TAG to another vehicle if your assigned vehicle changes.
- Smarter Management: Manage multiple E-TAGs under a single account with ease.
- Faster Travel: No need for cash or card transactions. Enjoy lightning-fast toll gate access.
How does it work?
Once your E-TAG account is activated, a dedicated E-TAG (one per vehicle) will be installed on your vehicle. When your vehicle enters the toll lane, the system automatically detects the E-TAG and instantly lifts the boom gate, provided your account has sufficient funds.
What are the benefits of E-TAG?
- Safer Funds: E-TAG Account is a prepaid system hence no need to carry large amounts of cash.
- Exclusive Use: E-TAG is linked to your vehicle license number plate, preventing it from being misused by others.
- Flexible Usage: Easily reassign your E-TAG to another vehicle if your assigned vehicle changes.
- Smarter Management: Manage multiple E-TAGs under a single account with ease.
- Faster Travel: No need for cash or card transactions. Enjoy lightning-fast toll gate access.
Where can the E-TAG be used?
- Applicable route: Chingola-Kasumbalesa Route.
- Applicable toll plaza: Konkola Toll Plaza.
- Applicable toll lanes: The E-TAG can be used at all lanes at the toll plaza where it is activated.
- Specific activation: The E-TAG can be activated at Konkola Toll Plaza according to the user's request.
About E-Tag
- Sales Price: ZMW 400.00 per E-TAG. The ZMW 400.00 will be fully credited to your account balance for toll payments.
- Life Span: Typically lasts 3 to 4 years.
- E-Tag Faulty: If it becomes faulty, ages naturally, or the battery runs out, SUPER BLADE will replace the E-TAG gadget free of charge. If damaged due to negligence, replacement will be at your cost.
- E-Tag Linking: E-TAG is linked to your vehicle license number plate, preventing it from being misused by others.
- Single Tag for Multiple Vehicles: Each E-TAG is intended for one motor vehicle only. It must not be moved to another vehicle except if the motor vehicle is sold.
How do I open an account?
- Receive the application form from SUPER BLADE. Fill and submit the application form to SUPER BLADE.
- SUPER BLADE opens an account in your name.
- Top up the account via bank transfer.
- SUPER BLADE assigns the E-TAGs according to your plate numbers and delivers the assigned E-TAGs to your office for installation.
- SUPER BLADE activates the E-TAGs, and you can pass the toll plaza with the E-TAGs.
What are the payment options?
Currently you may top up your account via bank transfer.
Can the E-TAG user enjoy the discount?
- Bulk Discount
- LUD: A road user who enjoys a Local User Discount at a specific toll plaza will continue to enjoy the same discount when using E-TAG at that plaza.
- FUD: A road user who enjoys a Frequent User Discount at a specific toll plaza will continue to enjoy the same discount when using E-TAG at that plaza.
What functions does the User Portal have?
- Secure Information: Manage your personal or company details and password for privacy and safety of funds.
- Real-Time Balance: Check your current account balance anytime, anywhere.
- Fast Recharge: Top up via bank transfer, upload proof of payment and funds will reflect within two hours.
- Smart Balance Alerts: Low balance notifications are sent automatically via SMS or email.
- Easy E-TAG Management: View E-TAG status, linked vehicles and allocations.
- One-Click Receipt: Instantly download toll receipts.
How do I top up my account and when will the payment be posted?
Top up your account via bank transfer and upload the proof of payment to your account. SUPER BLADE will review it, and funds will reflect within two hours.
How will I know if my funds are low?
Low balance notifications will be sent automatically to your registered phone via SMS or email.
How do I get the bill?
View detailed E-TAG transactions at the User Portal and export the required transactions to Excel for reconciliation.
What happens to the tag if I sell my vehicle or buy a new one?
If your motor vehicle is sold, physically remove the E-TAG from the sold vehicle and remove it from your account through your technical interface to Super Blade's system. Contact SUPER BLADE for assistance allocating the E-TAG to a new vehicle.
What are the customer service channels?
- Email: e-tag@tkc.co.zm
- Phone: +260975574738
- Operations Centre: Plot 13, Lunsenfwa Road, Kalundu, Lusaka
- Chingola-Kasumbalesa Route: Konkola Toll Plaza